Shipping & Returns
Shipping Policy
Delivery date and shipping
All products are delivered within the United Kingdom and Ireland.
​We ship our products to the USA and Canada. Delivery costs for these locations will be determined based on the weight of the package. Please contact us via chat, email, or phone for a shipping quote.
Unless stated otherwise in the product description, your items will be delivered within two weeks. Where delivery is to an overseas address, the delivery time is extended by one week. The delivery date is calculated from the date upon which you receive our order confirmation. If you are paying in advance, the term of delivery starts 3 days after payment leaves your bank account.
For freight shipments, you are required to inform us prior to dispatch of any known restrictions that will affect the delivery vehicle.
If assembly has been arranged, the customer must ensure that the assembly area is prepared by the agreed date. We are entitled to engage subcontractors.
In case of any damage during transit, please inform us within 24 hours of receipt of goods. Artimex Sport insures all deliveries. Our customer service will be glad to help, telephone: +447588454661
Return & Exchange Policy
If you are not fully satisfied with our products, or the product has arrived with a defect, we will replace it free of charge, or you can return it within 15 days of receipt.
Any refund will be completed in maximum 14 days.